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By day, I'm a product manager serving a group of fantastic engineers at Square.
By night, I fight crime and solve mysteries with a robot pal of my own creation.
By midday, I like a snack, generally a cookie.
Part of this biography isn't true (hint, I like cookies and engineering, I don't own a robot)
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Blog Archives
Thoughts on the Impending Death of Information Architecture
Thoughts on the Impending Death of Information Architecture Some very salient points about attempting to model how you think your users will think vs. using technology to capture how they’re actually thinking.
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Layout Grid Bookmarklet
Layout Grid Bookmarklet A very nice bookmarklet implementation by Andy Carr of Koi Vinh’s background image grid for Web design.
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Top 10 things likely to be overheard from a Klingon Programmer
Top 10 things likely to be overheard from a Klingon Programmer My favorite: "Specifications are for the weak and timid!"
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Top 5 reasons why “The Customer Is Always Right” is wrong
Top 5 reasons why ?The Customer Is Always Right? is wrong You’ll get no argument from me. Put employees first, they’ll put the customers first — within reason.
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Top 5 reasons why ?The Customer Is Always Right? is wrong
Top 5 reasons why ?The Customer Is Always Right? is wrong You’ll get no argument from me. Put employees first, they’ll put the customers first — within reason.
Posted in Blogmarks
Comments Off on Top 5 reasons why ?The Customer Is Always Right? is wrong