NYTimes’ ‘wide angle targeting’ good and bad

An article on CNet today focuses on, what I think, is the next logical step in online advertising.

They report that the New York Times is planning to implement a program that would track what content users access and deliver ads to them, throughout the entire site, that matches their reading habits.

With Wide Angle Targeting, NYTimes.com is putting people into contextual categories by monitoring how many times they visit certain sections of the site, including health and sports. If a visitor reads five or more health-related stories per month, for example, then he or she would be a prime target for a diet ad while visiting the entertainment front page.

I think this is a great idea. The promise, and part of what differentiates the Internet as a medium from print or online, is the ability to get to know your audience better by instant tracking of usage.

Newspapers have to rely on post-hoc readership surveys to determine what their readers like, but I’ve always held, and past research has shown, that readers lie.

Readers know they’re being studied and will often tell researchers what they think they want to hear.

With the Internet, and for the New York Times this doesn’t have to, and isn’t, the case.

There have been privacy concerns about this sort of tracking before. I’ve always contended that as long as this tracking information isn’t sold or given to other marketers in individual terms like “Joe often reads book reviews, especially if the headline has the word ‘sex’ in it,” then there’s no harm

However, the Times doesn’t seem to agree with me.

For now, the company is only delivering aggregate information to advertisers, being sure not to reveal personal data. But in the future, it is looking at being able to give the marketer more personal or demographic information.

This is the sort of privacy violation that makes users wary of giving any information to sites. That means less targeted, and less profitable ads, which could lead to more paid access.

That’s bad for users, advertisers and publications.

There’s nothing wrong with the Times offering extremely targeted ads.

Everything’s wrong with giving out data on user’s surfing habits.

I can only hope they wisen up.

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A refreshing viewpoint

George Oleson wrote a piece for Boxes and Arrows that provides a refreshing view of information architecture and user-centered design.

It’s one of the first times I’ve heard an user experience person say “focusing exclusively on users like this is just plain wrong.”

User experience folks can seem a little a clique-ish to the rest of the Web production world, some in particular.

I can only hope that the viewpoint expressed in Oleson’s article is not his alone.

Nor do I think that UX is bad thing. The willy-nilly, who cares about the user attitude that some “designers” take is appauling.

Web design, like all other design, is about solving problems. Balancing the needs of the user, aesthetics, the product, the business, etc. is part and parcel of the design world.

It’s just nice to hear from one camp that the rest of the variables in the design equation are important too.

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Bigger is better

The Wall Street Journal is reporting that the New York Times is planning to have larger banner ads on its site.

Screenshot of new ad size
courtesy of the Wall Street Journal

The new banner ads will take up about half the page on most resolutions, and the article did not mention if they would be GIFs, rich-media or a combination of the two.

I applaud the New York Times for making a move to bigger ad sizes — the traditional banner, box and button ads are awfully small.

While it is often uncouth to compare mediums, consider what an ad in a newspaper would look like if it took up the same percentage of page real-estate as a banner ad does on a Web site. It’d be pretty small and wouldn’t have much impact.

While I think the failure of most online ads, so far, can be attributed to a multidue of factors, size is one of them.

I know some people in the online community will be put off by the new, larger ad sizes. Some will say it impedes getting to the content — I say, if done right and targeted well, advertising is content.

Some will say the bigger ads are more annoying. What’s more annoying to me is having to pay to get content.

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It’s alive!

As you can see, my Web site has finally gotten it’s facelift.

The new, all-CSS all the time design is up.

The Moveable Type back end is in place.

And, most dear to my heart, all of my Web and print clips are finally up, including my first redesign of themaneater.com

Now, all I have to do is the mountain of schoolwork that awaits me…

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Blast from the past

I’ve got MP3s playing on my computer and I’m working on reconstructing an old front page of themaneater.com for my online clipbook.

It’s like it’s 1998 all over again — the year I was online production manager at The Maneater. Those were good times, as my friend Adrian can attest too.

MDC4L!

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