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By day, I'm a product manager serving a group of fantastic engineers at Square.
By night, I fight crime and solve mysteries with a robot pal of my own creation.
By midday, I like a snack, generally a cookie.
Part of this biography isn't true (hint, I like cookies and engineering, I don't own a robot)
Author Archives: Chris Heisel
Top 5 reasons why ?The Customer Is Always Right? is wrong
Top 5 reasons why ?The Customer Is Always Right? is wrong You’ll get no argument from me. Put employees first, they’ll put the customers first — within reason.
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Top 5 reasons why “The Customer Is Always Right” is wrong
Top 5 reasons why ?The Customer Is Always Right? is wrong You’ll get no argument from me. Put employees first, they’ll put the customers first — within reason.
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PressThink: The People Formerly Known as the Audience
PressThink: The People Formerly Known as the Audience Amen! Can I get a witnes?
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Publisher, be very, very afraid?
Publisher, be very, very afraid? If it is true that there will always be middlemen, even on the Internet (and he makes some good points), then is it good news for traditional publishers, like newspapers? And, subsequently, is it bad … Continue reading
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Best sig on AIM today
“The user-generated content would create the site.” (via Laura)
Posted in Business, Journalism, Web design
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