-

By day, I'm a product manager serving a group of fantastic engineers at Square.
By night, I fight crime and solve mysteries with a robot pal of my own creation.
By midday, I like a snack, generally a cookie.
Part of this biography isn't true (hint, I like cookies and engineering, I don't own a robot)
-
Archives
-
Elsewhere
Author Archives: Chris Heisel
User registration – not the way?
I had a chance to talk with [my friend Adrian](http://www.holovaty.com) the other day while he was in Atlanta on a layover from a [Poynter](http://www.poynter.org) conference. We got to talking about something we mutually detest… user registration. User registration, I think, … Continue reading
Citizen journalism: who’s problem?
Over at Small Initiative, Jay’s got a fun little series on The problem with citizen journalism. Essentially, if you let folks rate/rank stories, sometimes some real stinkers float to the top. That begs the question, is the problem with the … Continue reading
Posted in Journalism
3 Comments
I’ve got my eye on this
There are some early, and interesting results from Poynter’s latest eyetracking study. (Hat tip to Jay). Here’s a quick rundown: * Users really like text — photos, multimedia elements and the like got lower viewing than text and text-links * … Continue reading
Posted in Web design
Comments Off on I’ve got my eye on this
Like the nipple ring
The firestorm brewing over TypeKey is raging to new heights. There was something about the whole bru-ha-ha (aside: who remembers Wolf3D) that reminded me of an event being blown out of proportion. BurningBird brings up the point that has been … Continue reading
Posted in Technology, Web design
Comments Off on Like the nipple ring
If you can’t fail gracefully…
Don’t blame the user, this message brought to you by Jeremy Zawodny. If you can’t, just can’t, provide a limited or reduced-functionality version of your site/software/widget/widget-as-a-rental-service etc. then don’t blame the user. Afterall it’s not that their browsers don’t support … Continue reading
Posted in Web design
Comments Off on If you can’t fail gracefully…